Invoice Assistance

How to Obtain Information About Your Invoices

At Cordis, we strive to make it easy for you to access and manage your invoices. This article explains the various ways you can obtain detailed information about your invoices for your recent purchases.

Accessing Your Invoices Online

• If you have an online account with Cordis, you can log in to our customer portal.
• Once logged in, navigate to the Invoices or Billing section to view and download your invoice documents.
• Invoices are typically available immediately after your order is processed.

Requesting Invoices via Email or Mail

• If you don’t have online access, you can request copies of your invoices by contacting our Customer Support team.
• Please provide the following details to help us locate your invoices quickly:
  • Your full name and company name (if applicable)
  • Contact information (email and phone number)
  • Customer account number (if known)
  • Invoice dates or order numbers, if available

Expected Timeframe

• After submitting your request, please allow up to 3 business days to receive your invoice information.
• For urgent inquiries, contact our support directly via phone for expedited assistance.

Contact Information

• Email: [e-mail]
• Phone: [phone] (Monday to Friday, 9:00 AM – 5:00 PM EST)

If you have any other questions about your invoices or billing, please don’t hesitate to reach out to our support team.